business communication mcq

faisuJanuary 27, 2021

0 91 5 minutes read

BUSINESS COMMUNICATION

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LIST OF ATTEMPTED QUESTIONS AND ANSWERS

Multiple Choice Multiple Answer

Question	Personal negative emotions that make it difficult to do our best are
Correct Answer	Strife, Jealousy, Anger
Your Answer	Strife, Jealousy, Anger
Select The Blank
Question	________ can prompt people to find a better way of doing things
Correct Answer	Stress
Your Answer	Stress
Multiple Choice Multiple Answer
Question	Physiological noise is in the form of
Correct Answer	Hearing disorders, Illness
Your Answer	Egotism, Hostility
Multiple Choice Multiple Answer
Question	Proposal is
Correct Answer	A presentation for consideration of something, Appeals or bids for grants, donations, etc
Your Answer	A presentation for consideration of something, Appeals or bids for grants, donations, etc
Multiple Choice Multiple Answer
Question	What are macros?
Correct Answer	It is a word processing feature, It formats the document
Your Answer	It is a word processing feature, It formats the document
True/False
Question	The potential for a good relationship increases when we begin to focus on ourselves.
Correct Answer	False
Your Answer	False
Multiple Choice Single Answer
Question	The first steps to becoming a great manager are simply
Correct Answer	Common sense
Your Answer	Common sense
Multiple Choice Single Answer
Question	To build a positive reputation among people, one has to take care of
Correct Answer	Relationships
Your Answer	Relationships
Select The Blank
Question	The ________ is written as a formality in the body of the letter.
Correct Answer	Closing paragraph
Your Answer	Closing paragraph
True/False
Question	The inside address of the letter and the address on the envelope are different.
Correct Answer	False
Your Answer	False

True/False
Question	Tele prospecting is calling customers to maintain and nurture key account relationships.
Correct Answer	False
Your Answer	False
Multiple Choice Single Answer
Question	It consists of the name and address of the person to whom the letter is being sent
Correct Answer	Inside address
Your Answer	Inside address
Multiple Choice Multiple Answer
Question	This makes communication difficult
Correct Answer	One party talks and the other listens, One party gets angry, One party keeps focusing on
themselves
Your Answer	One party gets angry, One party keeps focusing on themselves
Select The Blank
Question	The ________ body of the presentation should be broken into short and clear units
Correct Answer	Main
Your Answer	Main
Multiple Choice Single Answer
Question	This number can be used in further correspondence for ready reference.
Correct Answer	Outward
Your Answer	Outward
True/False
Question	There are two types of presentation
Correct Answer	True
Your Answer	False
Multiple Choice Multiple Answer
Question	Resistance stage
Correct Answer	It is the second stage of stress, Here the body repairs damage caused by the stress
Your Answer	It is the second stage of stress, Here the body repairs damage caused by the stress
Select The Blank
Question	Goals help us to ________
Correct Answer	Communicate
Your Answer	Communicate
Multiple Choice Single Answer
Question	What is the most important part of any letter?
Correct Answer	Body
Your Answer	Body
Match The Following
Question	Correct Answer	Your Answer
Subject	Objective of letter	Objective of letter
Salutation	greeting	greeting

Post Script	Post Scriptum	Post Scriptum
Memorandum	Memo	Memo
Proposals	Invited	Invited
Multiple Choice Single Answer
Question	Motivation is :
Correct Answer	Encouraging
Your Answer	Encouraging
Select The Blank
Question	The concept of achieving success begins with ________ mental attitude
Correct Answer	Positive
Your Answer	Positive
Multiple Choice Multiple Answer
Question	In less literal terms Vision is the ability to
Correct Answer	Read between the lines, See the opportunity
Your Answer	Read between the lines, See the opportunity
Select The Blank
Question	A ________ is the core of business communication as it is an action-oriented affair.
Correct Answer	Feedback
Your Answer	Feedback
True/False
Question	Written communication is direct communication.
Correct Answer	False
Your Answer	False
Multiple Choice Single Answer
Question	While encoding a message the receiver
Correct Answer	Interprets the message
Your Answer	Interprets the message
True/False
Question	To avoid stress stay away from negative things
Correct Answer	True
Your Answer	True
Multiple Choice Single Answer
Question	What type of communication can be used as a legal record which may be used in the court
of law?
Correct Answer	Written
Your Answer	Written
Multiple Choice Multiple Answer
Question	What is B2C?
Correct Answer	Business to consumer, It is an internet domain, It is useful for products and services when

shopper’s aim is convenience and buyer’s aim need information about product features and prices

Your Answer	Business to consumer, It is an internet domain, It is useful for products and services when
shopper’s aim is convenience and buyer’s aim need information about product features and prices
Select The Blank
Question	Examples of environmental stress is ________
Correct Answer	Humidity
Your Answer	Humidity
Multiple Choice Multiple Answer
Question	A person without vision sees
Correct Answer	What is immediate, What is convenient
Your Answer	What is immediate, What is convenient, What happened in the past
Multiple Choice Multiple Answer
Question	Methods of the presentation can be
Correct Answer	Reading, Memorising presentation
Your Answer	Reading, Memorising presentation, Extempore
Multiple Choice Single Answer
Question	People who do not have dreams of their own will see your vision as
Correct Answer	Impossibility
Your Answer	Baseless
Multiple Choice Single Answer
Question	A high score in the Systematic Problem-Solving Process indicates
Correct Answer	You are analytical
Your Answer	You are analytical
Select The Blank
Question	Only ________ percent of worries are considered as the cause of concern
Correct Answer	8
Your Answer	8
True/False
Question	Memorandums cannot be structured in the email system.
Correct Answer	False
Your Answer	False
Multiple Choice Single Answer
Question	This is like the warehouse in the electronic market
Correct Answer	Server
Your Answer	Server
True/False
Question	The receiver of the message has to encode the message
Correct Answer	False
Your Answer	False
Select The Blank
Question	The ________ should indicate what is contained in a message in one glance itself.
Correct Answer	Subject
Your Answer	Subject

Multiple Choice Multiple Answer
Question	What is B2B?
Correct Answer	Activities conducted on this are higher than B2C by 15-20 times, It is business to business,
It is an internet domain
Your Answer	Activities conducted on this are higher than B2C by 15-20 times, It is business to business,
It is E-commerce, is an internet domain
Select The Blank
Question	In the ________ stage, if the stressor does not go away, the body cannot repair the damage
and must remain alert
Correct Answer	Resistance
Your Answer	Resistance
Select The Blank
Question	A successful employer is one who shows ________ to his employees.
Correct Answer	Compassion
Your Answer	Compassion
Multiple Choice Multiple Answer
Question	Various kinds of disease caused by stress
Correct Answer	Heartbeat increase, Increase in perspiration, Slow digestion
Your Answer	Heartbeat increase, Increase in perspiration, Slow digestion
Multiple Choice Single Answer
Question	Communication is a
Correct Answer	Continuous process
Your Answer	Continuous process
Match The Following
Question	Correct Answer	Your Answer
Head stiffly held	Pride	Pride
Subordinate	Brief eye contact	Brief eye contact
Tapping foot	Impatient	Impatient
Dilated pupils	Surprised	Surprised
True/False
Question	Telesales is generating and qualifying new leads for closure by another sales channel.
Correct Answer	False
Your Answer	False
Multiple Choice Single Answer
Question	If a particular communication is governed by some norms and regulations it is called
Correct Answer	Business
Your Answer	Business

faisuJanuary 27, 2021

0 91 5 minutes read

business communication mcq

faisu