bussiness

business communication mcq

BUSINESS COMMUNICATION

GET SUBMIT YOUR SYMBIOSIS ASSIGNMENT AND ANY INFORMATION CALL ON 09873779091

LIST OF ATTEMPTED QUESTIONS AND ANSWERS

Multiple Choice Multiple Answer

Question

Personal negative emotions that make it difficult to do our best are

Correct Answer

Strife, Jealousy, Anger

Your Answer

Strife, Jealousy, Anger

Select The Blank

Question

________ can prompt people to find a better way of doing things

Correct Answer

Stress

Your Answer

Stress

Multiple Choice Multiple Answer

Question

Physiological noise is in the form of

Correct Answer

Hearing disorders, Illness

Your Answer

Egotism, Hostility

Multiple Choice Multiple Answer

Question

Proposal is

Correct Answer

A presentation for consideration of something, Appeals or bids for grants, donations, etc

Your Answer

A presentation for consideration of something, Appeals or bids for grants, donations, etc

Multiple Choice Multiple Answer

Question

What are macros?

Correct Answer

It is a word processing feature, It formats the document

Your Answer

It is a word processing feature, It formats the document

True/False

Question

The potential for a good relationship increases when we begin to focus on ourselves.

Correct Answer

False

Your Answer

False

Multiple Choice Single Answer

Question

The first steps to becoming a great manager are simply

Correct Answer

Common sense

Your Answer

Common sense

Multiple Choice Single Answer

Question

To build a positive reputation among people, one has to take care of

Correct Answer

Relationships

Your Answer

Relationships

Select The Blank

Question

The ________ is written as a formality in the body of the letter.

Correct Answer

Closing paragraph

Your Answer

Closing paragraph

True/False

Question

The inside address of the letter and the address on the envelope are different.

Correct Answer

False

Your Answer

False

True/False

Question

Tele prospecting is calling customers to maintain and nurture key account relationships.

Correct Answer

False

Your Answer

False

Multiple Choice Single Answer

Question

It consists of the name and address of the person to whom the letter is being sent

Correct Answer

Inside address

Your Answer

Inside address

Multiple Choice Multiple Answer

Question

This makes communication difficult

Correct Answer

One party talks and the other listens, One party gets angry, One party keeps focusing on

themselves

Your Answer

One party gets angry, One party keeps focusing on themselves

Select The Blank

Question

The ________ body of the presentation should be broken into short and clear units

Correct Answer

Main

Your Answer

Main

Multiple Choice Single Answer

Question

This number can be used in further correspondence for ready reference.

Correct Answer

Outward

Your Answer

Outward

True/False

Question

There are two types of presentation

Correct Answer

True

Your Answer

False

Multiple Choice Multiple Answer

Question

Resistance stage

Correct Answer

It is the second stage of stress, Here the body repairs damage caused by the stress

Your Answer

It is the second stage of stress, Here the body repairs damage caused by the stress

Select The Blank

Question

Goals help us to ________

Correct Answer

Communicate

Your Answer

Communicate

Multiple Choice Single Answer

Question

What is the most important part of any letter?

Correct Answer

Body

Your Answer

Body

Match The Following

Question

Correct Answer

Your Answer

Subject

Objective of letter

Objective of letter

Salutation

greeting

greeting

Post Script

Post Scriptum

Post Scriptum

Memorandum

Memo

Memo

Proposals

Invited

Invited

Multiple Choice Single Answer

Question

Motivation is :

Correct Answer

Encouraging

Your Answer

Encouraging

Select The Blank

Question

The concept of achieving success begins with ________ mental attitude

Correct Answer

Positive

Your Answer

Positive

Multiple Choice Multiple Answer

Question

In less literal terms Vision is the ability to

Correct Answer

Read between the lines, See the opportunity

Your Answer

Read between the lines, See the opportunity

Select The Blank

Question

A ________ is the core of business communication as it is an action-oriented affair.

Correct Answer

Feedback

Your Answer

Feedback

True/False

Question

Written communication is direct communication.

Correct Answer

False

Your Answer

False

Multiple Choice Single Answer

Question

While encoding a message the receiver

Correct Answer

Interprets the message

Your Answer

Interprets the message

True/False

Question

To avoid stress stay away from negative things

Correct Answer

True

Your Answer

True

Multiple Choice Single Answer

Question

What type of communication can be used as a legal record which may be used in the court

of law?

Correct Answer

Written

Your Answer

Written

Multiple Choice Multiple Answer

Question

What is B2C?

Correct Answer

Business to consumer, It is an internet domain, It is useful for products and services when

shopper’s aim is convenience and buyer’s aim need information about product features and prices

Your Answer

Business to consumer, It is an internet domain, It is useful for products and services when

shopper’s aim is convenience and buyer’s aim need information about product features and prices

Select The Blank

Question

Examples of environmental stress is ________

Correct Answer

Humidity

Your Answer

Humidity

Multiple Choice Multiple Answer

Question

A person without vision sees

Correct Answer

What is immediate, What is convenient

Your Answer

What is immediate, What is convenient, What happened in the past

Multiple Choice Multiple Answer

Question

Methods of the presentation can be

Correct Answer

Reading, Memorising presentation

Your Answer

Reading, Memorising presentation, Extempore

Multiple Choice Single Answer

Question

People who do not have dreams of their own will see your vision as

Correct Answer

Impossibility

Your Answer

Baseless

Multiple Choice Single Answer

Question

A high score in the Systematic Problem-Solving Process indicates

Correct Answer

You are analytical

Your Answer

You are analytical

Select The Blank

Question

Only ________ percent of worries are considered as the cause of concern

Correct Answer

8

Your Answer

8

True/False

Question

Memorandums cannot be structured in the email system.

Correct Answer

False

Your Answer

False

Multiple Choice Single Answer

Question

This is like the warehouse in the electronic market

Correct Answer

Server

Your Answer

Server

True/False

Question

The receiver of the message has to encode the message

Correct Answer

False

Your Answer

False

Select The Blank

Question

The ________ should indicate what is contained in a message in one glance itself.

Correct Answer

Subject

Your Answer

Subject

Multiple Choice Multiple Answer

Question

What is B2B?

Correct Answer

Activities conducted on this are higher than B2C by 15-20 times, It is business to business,

It is an internet domain

Your Answer

Activities conducted on this are higher than B2C by 15-20 times, It is business to business,

It is E-commerce, is an internet domain

Select The Blank

Question

In the ________ stage, if the stressor does not go away, the body cannot repair the damage

and must remain alert

Correct Answer

Resistance

Your Answer

Resistance

Select The Blank

Question

A successful employer is one who shows ________ to his employees.

Correct Answer

Compassion

Your Answer

Compassion

Multiple Choice Multiple Answer

Question

Various kinds of disease caused by stress

Correct Answer

Heartbeat increase, Increase in perspiration, Slow digestion

Your Answer

Heartbeat increase, Increase in perspiration, Slow digestion

Multiple Choice Single Answer

Question

Communication is a

Correct Answer

Continuous process

Your Answer

Continuous process

Match The Following

Question

Correct Answer

Your Answer

Head stiffly held

Pride

Pride

Subordinate

Brief eye contact

Brief eye contact

Tapping foot

Impatient

Impatient

Dilated pupils

Surprised

Surprised

True/False

Question

Telesales is generating and qualifying new leads for closure by another sales channel.

Correct Answer

False

Your Answer

False

Multiple Choice Single Answer

Question

If a particular communication is governed by some norms and regulations it is called

Correct Answer

Business

Your Answer

Business

Leave a Reply

Your email address will not be published. Required fields are marked *

Back to top button